Mark Your Calendar!

39th Annual Conference
July 17-20, 2016


Hilton Orlando Lake Buena Vista

1751 Hotel Plaza Blvd.
Lake Buena Vista, FL 32830
Phone: 407.827.4000

Exciting new format for IRUG. Download brochure for more information.

IRUG is in the process of restructuring conference content. The 2016 agenda will focus on four pain points selected by retail members, and developed by Advisory Councils:

  • Omni-Channel
  • Data and Cyber security
  • EMV/Payments Mobile 
  • POS Evolution


Retailers can download the Retail Conference Registration form or Register online

Associate members can register online. (if you are not an associate member, please register on this site first)

   Mail or fax to:
      International Retail User Group
      8421 Lorraine Drive
      Strongsville, Ohio 44149
      fax: 440.238.6698

Download Registration Packets

  • Retail Packet
  • Registration Fees:
    Registration fees include all meeting materials and food and beverage for all scheduled events. Travel and hotel expenses are the responsibility of attendees.

    $ 595 per person .............. early bird by May 20, 2016
    $ 695 per person .............. by June 15, 2016
    $ 795 per person .............. after June 15, 2015

    Please register for focus group of your choice

    1. Payments Focus Group: no cost
    2. Data & Cyber Security Focus Group: no cost
    3. Omni-Channel Focus Group: no cost
    4. POS Evolution Focus Group: no cost

    Focus Group ONLY: $ 195 per person (if not attending conference)

    Register for the Focus Groups after registering for the conference.

    2016 Hotel Accommodations and Meals:

    Room reservations and hotel charges, including food and beverage costs (except for scheduled events) are the responsibility of the attendees.

    IRUG has reserved a discounted block of rooms at the Hilton Orlando Lake Buena Vista at the rate of $159. There are no resort services fee for guests booked under group block. The group will receive complimentary in-room high speed internet access for all attendees.

    Experience a relaxing retreat within walking distance to Disney Springs™, located just steps from exciting theme parks and popular tourist attractions. Enjoy our Disney Character Breakfast on Sundays at Covington Mill. Shuttle transportation to Disney Theme Parks is included in your stay.

    Our group rate is $159 per night, single/double occupancy, plus tax. Group rates are available throughout the conference as well as three days before and three days after, based on availability. The Cut-Off Date for accepting reservations into this room block is Tuesday, June 24, 2016. To reserve your room online, click on the logo below.

    Conference Attire: 
    Business casual attire is appropriate for all functions. You may also wish to bring a sweater or jacket (meeting rooms are often a little cool).

    Cancellation Policy:
    All cancellations must be received in writing. A complete refund of registration fees will be issued if received by June 15, 2016. A 50% refund between June 15th and July 15th. No refunds after July 15, however, replacements for registrants may be made at any time without penalty.

    Meal Tickets:
    Meal tickets for the reception, lunches and other events are available for spouses or others who would like to attend these functions. Tickets can be purchased at the User Group's registration desk.

    Membership dues and all conference fees must be paid prior to attending the conference.

    On-Site Activities

    CONFERENCE CHECK-IN –Upon check in, you will receive your conference materials and identification badge, which is required to be worn at all conference activities. The Registration Desk will be located outside the Palm Ballroom and will be staffed in this location throughout the conference. You are able to check in beginning Sunday afternoon at 4:00 pm.

    We are excited about the upcoming annual conference and look forward to sharing the many opportunities it presents with you. See you in Orlando!

    International Retail User Group
    8421 Lorraine Drive
    Strongsville, OH 44149
    Phone: (440) 238-5880  Fax: (440) 238-6698